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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Amy Zirtzman

May 29, 2024

5  out of  5
rating by Amy Zirtzman
"Elisha and Julie are amazing. They are so easy to work with, helpful and extremely pleasant. Would recommend them to anyone."
We responded:
"Thank you so much for your kind words! We're happy to hear that you've had such a positive experience with our office. If you ever need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your recommendation and look forward to serving you in the future!"
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Courtney Crow

September 29, 2023

5  out of  5
rating by Courtney Crow
"Julie is great to work with and always there to answer our questions!"
We responded:
"Thank you Courtney! One of my favorite parts of my job is working with young families like yours. We appreciate the kind words. "
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Cyle Cyle

April 14, 2023

5  out of  5
rating by Cyle Cyle
"The most amazing place I’ve dealt with for insurance ever. They have helped me so much with figuring everything out. I was lost after a storm really messed up couple of my vehicles. They have been honest and making everything smooth for me. I appreciate them highly recommend working with them."
We responded:
"Thank you so much for the kind words, Cyle! We enjoy working with customers like you and are happy you have had a smooth claims experience. We are always here to help!"
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Mia Kiy

September 13, 2022

5  out of  5
rating by Mia Kiy
"Julie is always great. Friendly, knowledgeable, and really cares about her clients."
We responded:
"Thank you Marie! I do truly care about our clients and I’m glad it shows!"
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Heather Dittrick

September 9, 2022

5  out of  5
rating by Heather Dittrick
"The absolute best customer service."
We responded:
"Thank you Heather! We always strive to take the best care of our customers and we’re glad it shows!"
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Samantha Davis

September 8, 2022

5  out of  5
rating by Samantha Davis
"Great insurance company is saving me a ton compared to my old company and has great customer service and I get all the same coverage for less than half what I paid before!!!!"
We responded:
"Thank you for the review Samantha! We love helping customers like you and it’s even better when we can save you some money as well!"
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Amber Rethman

May 26, 2022

5  out of  5
rating by Amber Rethman
"This is the best insurance company I have went thru. Very understanding people and always willing to explain stuff that confuses me!"
We responded:
"Thank you for leaving the positive review Amber. We pride ourselves on taking care of our customers and make sure they understand what they need and what they are getting. We appreciate you!"
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Rebekah Halsey

February 10, 2022

5  out of  5
rating by Rebekah Halsey
"We've been with State Farm for many years. They are easy to work with when we need to file a claim or adding a vehicle to our insurance. The ladies in Manchester are very knowledgeable and friendly when we have questions. We love the discounts for our multiple policies as well!"
We responded:
"Thank you so much for choosing our office and for taking the time to leave us a review! I am very happy we were able to put the right insurance products in place for you and also save you some money! I look forward to helping you with any future needs."
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tonyede

February 8, 2022

5  out of  5
rating by tonyede
"Julie and her team have always been so helpful with additions and suggestions to our policies. When we first moved to town she welcomed us and helped to get our insurance needs situated."
We responded:
"Thank you for trusting us with your insurance needs, Tony. We love welcoming new people to our community and helping them with not only their insurance, but also any other suggestions they may need."
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Randy Smith

February 7, 2022

5  out of  5
rating by Randy Smith
"Great place for auto, home & life insurance in Manchester. Iowa! Friendly staff & hempful!"
We responded:
"Thank you for the kind words, Randy! We love to help our customers with all of their auto, home and life needs!"
Profile photo of Jennifer Wulfekuhle

Jennifer Wulfekuhle

January 27, 2022

5  out of  5
rating by Jennifer Wulfekuhle
"The staff are always available if we need something and very knowledgeable. We never feel like a number!!"
We responded:
"Thank you Jennifer! We love working with customers like you. We never want anyone to feel like just a number and we’re glad you can feel that!"
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morogan king

December 14, 2021

5  out of  5
rating by morogan king
"Great people to work with, understanding, with new people."
We responded:
"Thank you Morogan! We are happy to hear you had a great experience with our office."
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Patrick Shea

December 14, 2021

5  out of  5
rating by Patrick Shea
"Great Insurance good people easy to work with"
We responded:
"Thank you Patrick! We are happy to hear that switching your insurance was an easy process. We look forward to working with you in the years to come."
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Angela Shea

December 8, 2021

5  out of  5
rating by Angela Shea
"They are great insurance agents always call back in a timely manner and answer questions. Would recommend highly"
We responded:
"Thank you for the great review Angela. We enjoy working with great customers like you!"
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Katie Mitchell

December 6, 2021

5  out of  5
rating by Katie Mitchell
"When I hit a deer and needed assistance they were there immediately. Very fast and efficient. People who work in the office are always nice and very helpful"
We responded:
"Thank you for your review Katie. We are happy to hear you had a great experience with your claim."
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Melissa Fry

December 2, 2021

5  out of  5
rating by Melissa Fry
"Everyone is very friendly and helpful. I highly recommend them for all insurance matters...thank you Julie and staff for all your help"
We responded:
"Thank you for the kind words Melissa! We are happy you chose Julie Smith State Farm!"
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Rayne Cook

November 17, 2021

5  out of  5
rating by Rayne Cook
"Julie, Elisha and staff have been nothing but helpful through the process of switching to State Farm. They have communicated everything clearly, made sure I was getting all materials on time and are quick to fix any issue. I have no problem asking any question, big or small, knowing they will help me to understand exactly what is going on. Definitely glad that I made the choice to be insured through State Farm and wish I would have done so sooner!"
We responded:
"We are so glad you chose Julie Smith State Farm and that it was a smooth and easy process for you!"
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Julie Krogmann

January 15, 2021

5  out of  5
rating by Julie Krogmann
"I am very blessed! I have two children and when they were little or first born we started a Life Insurance policy on their little lives! It was the best thing we ever did for our family! I had a friend who developed breast cancer and was diagnosed with the gene! Her daughter had to be tested and before they would tell her the results she was told to get a Life Insurance policy!! Thank you Julie Smith for helping me and my family! Not knowing what kind of health issues that may effect your health as we get older can be scary! But knowing that my family is being taken care of is a blessing! Thank you State Farm and Julie Smith for taking care of me and my family!"
We responded:
"Thank you for the review, Julie! We love what we do and especially love helping with a family life insurance plan!"
Profile photo of Andrea Kraus

Andrea Kraus

January 15, 2021

5  out of  5
rating by Andrea Kraus
"I have been with State Farm Insurance for almost a year now and have been very happy! The ladies in Manchester have answered all questions and concerns I have had! I was able to get a car insurance quote back very quickly after I purchased my vehicle! I also really love the “Drive Safe and Save Discount” They have their system set up for automatic withdrawal ensuring that I never miss a payment, with my busy life! They are very professional and their office is always so clean and inviting!! I highly recommend State Farm!"
We responded:
"We’re so glad you chose the Smith Agency to assist you with your insurance needs. So glad you're loving the Drive Safe and Save Discount and are seeing the savings!"
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Rachel McGraw

January 13, 2021

5  out of  5
rating by Rachel McGraw
"Kendra in the office is very great to work with. Made everything very simple!!"
We responded:
"Thank you for choosing the Julie Smith State Farm Agency! We're glad that you had a great experience!"
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Sue Montag

November 17, 2020

5  out of  5
rating by Sue Montag
"Julie was our agent for many years and we always felt valued and appreciated."
We responded:
"Thank you for your kind words Sue! We have enjoyed working with you all these years!"
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Mindy Walderbach

October 25, 2019

5  out of  5
rating by Mindy Walderbach
"Julie's office has been great to work with. We don't have many claims, but when we have this office is on top of it, great service, great communication! Highly recommend State Farm Agent Julie Smith, customer for nearly 20 years!"
We responded:
"Thank you for the kind words. We're always here to help no matter the situation. We appreciate your long term business!"